Privacy Policy

Last Updated: 1st October 2024

Introduction

STEMquest is a STEM (Science, Technology, Engineering, and Math) activity center based in Ottawa, Canada. We inspire children to explore, create, and stay curious through interactive and immersive experiences. Our services include robotics and coding classes, birthday parties, camps, special events, and more. This document outlines our Privacy Policy and Terms of Service, governing the use of our website and services.

At STEMquest (“we”, “us”, “our”), we prioritize your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your information when you visit our website or participate in our programs.

Types of Information Collected

We collect the following personal information, including but not limited to:

Name
Email Address
Phone Number
Payment Details

We also gather non-personal information, such as cookies and browsing behavior, mobile device information if you access the website from a mobile device, and other derivative data (browser type, IP address, access times, and pages viewed) to enhance your experience on our website.

Purpose of Data Collection

We collect your information for the following reasons:

Registration and admission
Sending newsletters and updates via email and SMS
Providing information about events
Processing payments
Administering contests, promotions, and events

Data Sharing

We may share your information with third parties, including:

Payment processors
Other applications connected to our website to ensure smooth functioning (e.g., WIX)
Marketing communications - With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Online Postings - When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Your information may also be shared when required by law.

Data Security

We use administrative, technical, and physical safeguards to protect your personal information. While we take reasonable steps to secure the data you provide, no security system is completely foolproof, and no method of transmitting data over the internet is entirely secure. This means that any information shared online could be intercepted or misused by unauthorized individuals. As a result, we cannot guarantee the complete security of your personal information.

User Rights

You have the right to access, correct, or delete your personal information. If you wish to opt out of communications, you can do so at any time by following the instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your user experience. You can choose to opt out of cookies through your browser settings.

Changes to the Privacy Policy

Our Privacy Policy will be reviewed periodically and updated to reflect our information handling practices. You can see the ‘Last updated date’ on the top of this privacy policy. We reserve the right to amend this Policy at any time, for any reason, without additional notice, other than through posting the updated Policy on our website. We invite you to return to this page to ensure you are informed of any updates we make about how we collect, use, and protect customer information.

Contact Information

If you have any questions about this privacy policy or our practices, please contact us at:

202-260 Centrum Blvd., Orleans, ON, K1E 3P4, Canada

Email: info@stemquest.ca

By using our website, you consent to our privacy policy.